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We’re eager to answer your questions and be as generally helpful as possible.

Frequently Asked Questions

See if these questions and answers are helpful!

How long does it take to make my VooDrop?

Once we get your approval on the proof, it should take us 3-5 business days to complete your VooDrop. If we hit a snag we’ll email you if something doesn’t go according to plan.

How does shipping work?

If you live in the lower 48 US States, we’ll pay for the shipping. If you live outside of that area, we still may be able to help, but we’ll ask your help to pick up the shipping cost. Typically, once you are notified that your VooDrop is shipping, you should receive it within 3-5 business days. You should receive an email with tracking information as well.

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